We strive to ensure you are completely satisfied with your purchase. If you encounter any issues, please review our return policies below:
Eligibility: You are eligible for a return or exchange if the product is damaged upon receipt.
Return Window: Returns must be initiated within 1 week (7 days) after the product is received.
Process: To start a return, please contact our customer service team with your order details and a description of the issue. We may request photos of the damaged item for verification.
Refunds and Redelivery: If your return is approved, you can choose between a full refund or a replacement product. Refunds will be processed within 5-7 business days after approval. Replacement products will be sent as soon as the return is processed.
Non-Returnable Items: Customized products and items in perfect condition are not eligible for returns or refunds.